Last Updated: August 31, 2026
At Voodoo Shop New Orleans, we believe that our customers deserve to be treated with honesty, respect, fairness, and professionalism.
Because our products and educational content may relate to spirituality, Voodoo, folklore, cultural traditions, and personal beliefs, we recognize the importance of approaching these subjects responsibly.
This Code of Ethics & Professional Standards describes the principles that guide our business and our interactions with customers.
1. Respect for Cultural Traditions
We recognize that New Orleans Voodoo and related spiritual traditions have a complex cultural and historical background.
We strive to discuss these traditions respectfully and avoid intentionally promoting harmful stereotypes, discrimination, or misinformation.
We encourage customers to approach spiritual and cultural traditions with curiosity, respect, and an appreciation for their historical context.
2. Honesty & Transparency
We aim to provide accurate and understandable information about our products and services.
We will not intentionally misrepresent:
- The nature of a product
- Product ingredients or materials
- Product availability
- Product pricing
- Shipping information
- Our business practices
- The expected use of a product
Where information is based on traditional belief, folklore, or spiritual practice rather than scientific evidence, we aim to make that distinction clear.
3. No Guaranteed Spiritual Results
We do not guarantee supernatural, spiritual, financial, romantic, medical, or other specific outcomes from the purchase or use of our products.
Individual beliefs, experiences, and interpretations can vary.
Our products are offered for their stated purposes, including cultural interest, spiritual exploration, personal practice, gifting, decoration, or other appropriate uses.
4. Responsible Product Representation
We aim to describe our products accurately and avoid making misleading claims.
We will not intentionally represent a product as providing a guaranteed result that we cannot reasonably substantiate.
Customers should carefully review product descriptions, labels, warnings, and instructions before purchasing or using products.
5. Respect for Customer Beliefs
Our customers may have different religious, spiritual, cultural, or personal beliefs.
We respect those differences and do not require customers to share any particular belief system.
We aim to provide a welcoming environment for people who are curious about New Orleans Voodoo, spirituality, folklore, cultural history, and related subjects.
6. No Exploitation of Fear
We will not intentionally use fear, intimidation, or claims of supernatural punishment to pressure customers into purchasing products or services.
We do not believe customers should be pressured into making purchases because they are told that something bad will happen if they do not.
Customers should be given the opportunity to make informed and voluntary purchasing decisions.
7. Customer Privacy
We respect the privacy of our customers and handle personal information according to our Privacy Policy.
We take reasonable steps to protect customer information and do not encourage customers to provide unnecessary sensitive personal information.
8. Professional Customer Service
We strive to communicate with customers in a courteous, professional, and respectful manner.
We aim to:
- Respond to customer questions honestly
- Provide reasonable assistance with orders
- Address complaints professionally
- Explain relevant policies clearly
- Treat customers fairly
- Respect reasonable customer boundaries
9. Appropriate Boundaries
Our products and information are not intended to replace qualified professional services.
We do not present spiritual products or general website information as substitutes for:
- Medical care
- Mental-health care
- Legal advice
- Financial advice
- Emergency services
- Other professional services
When a situation requires qualified professional assistance, customers should seek help from an appropriately qualified professional.
10. Product Safety
Customers are responsible for using products according to applicable instructions, warnings, labels, and safety recommendations.
Particular care should be taken with products involving:
- Candles
- Fire
- Incense
- Oils
- Herbs
- Fragrances
- Small objects
- Other products requiring special handling
Products should be kept away from children, pets, and flammable materials when appropriate.
11. Compliance With Applicable Laws
We are committed to conducting our business in accordance with applicable laws and regulations.
We reserve the right to refuse, restrict, or cancel transactions when necessary to comply with legal, regulatory, safety, payment-processing, or shipping requirements.
12. Fair Business Practices
We aim to conduct business fairly and responsibly.
We do not intentionally engage in:
- Deceptive pricing
- False advertising
- Fraudulent transactions
- Misleading product claims
- Discriminatory customer treatment
- Manipulative sales practices
Promotions, discounts, and special offers may be subject to additional terms that will be communicated when applicable.
13. Respectful Use of Customer Reviews
Customer reviews and feedback can help us improve our products and services.
We aim to treat customer feedback responsibly and do not intentionally create false reviews or misrepresent customer experiences.
Reviews may be subject to reasonable moderation to remove spam, unlawful content, abusive material, or content that violates our website policies.
14. Continuous Improvement
We recognize that responsible business practices require ongoing learning and improvement.
We periodically review our products, website content, customer-service practices, and policies to identify opportunities to improve accuracy, transparency, safety, and customer experience.
15. Commitment to Our Customers
Our commitment is straightforward:
Respect the culture.
Treat people fairly.
Be honest about our products.
Avoid misleading claims.
Respect individual beliefs.
Protect customer privacy.
Operate responsibly.
We believe these principles help create a better experience for everyone interested in New Orleans Voodoo, spirituality, folklore, culture, and history.
Contact Us
If you have questions or concerns regarding our Code of Ethics & Professional Standards, please contact us:
Voodoo Shop New Orleans
1007 Kerlerec St
New Orleans, LA 70116
United States
Phone: +1 (504) 225-4487
Legal Notice: This Code of Ethics & Professional Standards is a general business-policy template and is not legal advice. It should be reviewed and adapted to reflect your actual products, services, business practices, and applicable laws.